Privacy Policy

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Independent Examiners Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This notice explains how we collect and use your personal information when you visit our website or engage with our services, and sets out your rights under UK data protection law.

We do not sell your personal data to third parties, and we will never use it for purposes beyond those described here.

1. Who We Are

Independent Examiners Ltd is the data controller responsible for your personal data. Our contact details are:

2. What Personal Data We Collect

Depending on how you interact with us, we may collect:

• Identity data: name, title
• Contact data: email address, phone number, postal address
• Financial data: bank account or payment details (where relevant to services)
• Transaction data: details of services you have received from us
• Technical data: IP address, browser type, device information collected automatically when you visit our website
• Communications data: your preferences for receiving updates from us

We do not collect any special category data (such as health, ethnicity or political views), nor do we knowingly collect data from children.

3. How We Collect Your Data

We collect data directly from you when you contact us, request a quote, or use our services. We also collect limited technical data automatically through cookies when you visit our website — see our Cookie Policy for details.

4. How We Use Your Data

We use your personal data only where the law permits. Our lawful bases are:

• Contract performance: to deliver the services you have engaged us for
• Legal obligation: to meet our regulatory and accounting duties
• Legitimate interests: to run our business effectively, communicate with you about relevant services, and maintain our website

We will only send you marketing communications where you have indicated you are happy to receive them, and you can opt out at any time.

5. Who We Share Your Data With

We may share your data with carefully selected third parties who help us deliver our services — for example, IT providers and professional advisers. We require all third parties to handle your data securely and in accordance with the law. We do not permit them to use your data for their own purposes.

We may also share data with HMRC, the Charity Commission or other regulators where legally required.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal or accounting requirements. By law, we retain basic financial records for six years after a client relationship ends.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Object to or restrict how we process your data
• Request a portable copy of your data

To exercise any of these rights, please contact Fi Ellis using the details above. We will respond within one month.

If you have a concern about how we handle your data that we cannot resolve, you have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

8. Changes to This Notice

We review this privacy notice periodically. Any significant changes will be posted on this page. Please check back from time to time.